About Toronto Water Restoration
Water restoration Toronto property owners need usually arrives without warning, and Toronto Water Restoration exists to answer the phone when it does.
Fully licensed and insured
Open 24 hours, 7 days
What we do
Toronto Water Restoration deals with water that is where it should not be: floods from a failed appliance, a burst supply line, a blocked sewer or a heavy storm. The work runs in a fixed order. We stop the spread, remove the standing water, find the moisture that has travelled out of sight, dry the structure to recorded readings and then repair what had to come out.
That order matters because the cheapest hour of any water loss is the first one. A wall that is opened and dried early is a repair; a wall that stays wet for a week becomes a replacement.
Toronto Water Restoration is operated by FirstLine Restoration.
How a job runs
- One phone callA person answers at any hour, takes the address and asks where the water is, where it came from and whether it has been stopped.
- A crew attendsThe crew isolates the source if it is still running, protects dry areas and begins extraction.
- Free assessmentMoisture meters and thermal imaging map the damage. The assessment costs nothing.
- Written scope and priceBefore any repair work starts you receive the scope and the price in writing.
- Drying and recordsDrying usually takes 3 to 5 days, with readings logged until the structure reaches its dry standard.
- RepairOnce the building is dry we rebuild the walls, floors and trim that were removed.
Where we work
The whole city is our service area. Older brick semis in the Annex and Cabbagetown, converted houses in Parkdale and the Junction, postwar bungalows in East York and Leaside, and condo towers along the waterfront each fail in their own way, so each gets its own plan rather than a standard routine.
What we commit to
- Licensed and insured crews, with WSIB coverage
- A person answering the phone 24 hours a day, 7 days a week
- A free assessment, then a written scope and price before repair work begins
- Photographs, moisture readings and notes recorded for every job
- Direct communication with your insurance adjuster, with the loss documented throughout
Your insurer and your choice
You choose who restores your property. If you are making a claim, we work with your adjuster, share the documentation and answer their questions. What your policy pays is a decision for your insurer alone, and we never tell you otherwise.
Request a quote
Tell us what you need and we will get back to you. In a hurry? Calling is fastest.